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What is the difference between a symptom and a root cause?

  1. A A symptom is the visible problem; the root cause is what produces it
  2. B They are the same
  3. C A root cause is always financial
  4. D A symptom is more severe
Answer

A symptom is the visible problem; the root cause is what produces it

Techniques such as the five whys push past symptoms, preventing recommendations that treat the visible issue while the cause persists.

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