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What should a consultant do when the analysis contradicts the client's expectation?

  1. A Present the evidence clearly, having first verified it thoroughly
  2. B Soften the finding to preserve the relationship
  3. C Omit the finding
  4. D Present both conclusions equally
Answer

Present the evidence clearly, having first verified it thoroughly

Verifying before presenting is essential, because an unwelcome finding that proves to be an error destroys credibility permanently.

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