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What is a root cause analysis technique commonly used by business analysts?

  1. A The five whys or a fishbone diagram
  2. B A Gantt chart
  3. C A RACI matrix
  4. D A burndown chart
Answer

The five whys or a fishbone diagram

Both push past symptoms to underlying causes, preventing solutions that treat the visible problem while leaving the cause intact.

All Business Analyst MCQs

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