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What is the main purpose of a process map's as-is version?

  1. A Establishing a shared, accurate understanding of how work is actually done today
  2. B Documenting the ideal process
  3. C Recording system requirements
  4. D Assigning responsibilities
Answer

Establishing a shared, accurate understanding of how work is actually done today

The as-is often differs substantially from official documentation, and mapping it reveals workarounds that explain real behaviour.

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