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Why is communication during an outage important even without answers?

  1. A Silence causes escalation and speculation, and stakeholders need an update cadence
  2. B It satisfies audit requirements
  3. C It reduces the technical work
  4. D It is required by law
Answer

Silence causes escalation and speculation, and stakeholders need an update cadence

Setting an update time before you have a diagnosis is far more effective than an optimistic estimate you will miss.

All IT operations MCQs

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