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What is the purpose of a blameless postmortem?

  1. A To find systemic causes without punishing individuals, so people report problems early
  2. B To identify who to discipline
  3. C To satisfy management reporting
  4. D To close the incident ticket
Answer

To find systemic causes without punishing individuals, so people report problems early

Blame drives problems underground. The output should be specific preventive actions with owners and dates.

All IT operations MCQs

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