BigBasket
BigBasket interview process guide: application screening, HR call, functional round, and manager interview for online-grocery company roles.
- 26 open jobs
- 2011 founded
- Approx. 22,000 employees in India
- Bengaluru headquarters
About BigBasket
BigBasket is one of India's largest online grocery and food delivery platforms, offering more than 10,000 products across categories such as fresh produce, staples, personal care, and home and kitchen items. It is part of the Tata Group and operates a large network of warehouses and delivery hubs across major Indian cities.
The company runs both scheduled and quick-delivery grocery formats, managing sourcing, warehousing, and last-mile delivery to serve millions of customers, and employs a large workforce across operations, technology, category, and support functions.
BigBasket Careers on Jobaaj typically include openings in warehouse operations, delivery and logistics, category management, customer support, and technology, for freshers and experienced professionals. The company values operational discipline, comfort with a fast-paced retail environment, and a strong customer-first approach.
BigBasket hiring process
1. Application and resume screening
Candidates typically apply through Jobaaj, referrals, or walk-in drives, and recruiters shortlist profiles based on relevant operations, retail, or technology experience. Warehouse and delivery roles often see high-volume hiring, so shortlisting can move quickly for these positions.
2. Recruiter or HR screening call
A short call typically covers background, notice period, and basic understanding of BigBasket's online-grocery and quick-delivery business. Recruiters also confirm availability for shift-based work, which is common across warehouse and delivery functions.
3. Functional or technical interview
A team lead evaluates role-specific skills, such as warehouse or delivery operations, category management, customer support, or software engineering, depending on the role. Candidates are often asked to walk through how they have handled a busy or high-pressure work period before.
4. Assessment or case discussion
Some roles include a short aptitude, typing, or case exercise, such as improving order accuracy or planning delivery routes for a locality. This stage is used mainly for category, analytics, and technology roles rather than warehouse or delivery positions.
5. Final round with hiring manager
A hiring manager assesses ownership, communication, and fit with BigBasket's fast-paced, customer-focused retail culture. This round often closes with a discussion of compensation, reporting structure, and expected joining date.
BigBasket interview rounds
BigBasket's interview process typically has three to four rounds for most operations, support, and technology roles.
Round 1: Recruiter screening
A 20-30 minute call covers background, availability, and basic fit for the role and BigBasket's online-grocery business.
- Understanding of online-grocery and quick-commerce business models
- Reasons for interest in BigBasket specifically
- Availability for shift-based warehouse or delivery work
Round 2: Functional or technical interview
A 30-45 minute discussion with a team lead covers role-specific skills relevant to warehouse operations, delivery, category management, or engineering.
- Planning warehouse layout or delivery routes for peak-hour demand
- Handling a customer complaint about a missing or damaged order
- Prioritising tasks during a festive-season demand spike
Round 3: Assessment or case round
Candidates may work through a short aptitude test or a practical case relevant to fulfilment or category planning.
- Improving order accuracy in a busy warehouse
- Deciding which products to stock more of during a seasonal spike
- Analysing a simple sales or delivery dataset for category roles
Round 4: HR and manager round
The final round covers compensation, location, and joining formalities, typically lasting 20-30 minutes.
- Salary expectations and current notice period
- Long-term interest in the online-grocery and retail space
- Comfort with reporting structure and shift timings
BigBasket salaries
| Designation | Average salary |
|---|---|
Data Analyst Experience: 1 - 4 years yrs |
₹ 11.7 Lakhs /year Typical range ₹7.8 L – ₹15.6 L/yr |
Technical Lead Experience: 6 - 10 years yrs |
₹ 35.8 Lakhs /year Typical range ₹26 L – ₹45.5 L/yr |
Senior Software Engineer Experience: 3 - 6 years yrs |
₹ 22.1 Lakhs /year Typical range ₹15.6 L – ₹28.6 L/yr |
Software Engineer Experience: 0 - 2 years yrs |
₹ 8.8 Lakhs /year Typical range ₹5.9 L – ₹11.7 L/yr |
Figures are estimates based on typical market ranges for this role and sector, not company-published pay. Actual offers vary by location, skills and negotiation.
BigBasket interview questions
Question banks most relevant to roles at BigBasket, with model answers.
BigBasket interview FAQs
Q1How many rounds does the BigBasket interview process typically have?
BigBasket's process typically has three to four rounds, including a recruiter screening call, a functional or technical interview, sometimes an assessment or case round, and a final HR or manager round.
Q2How long does the BigBasket hiring process usually take?
The process typically takes about one to two weeks from application to offer, moving faster for warehouse and delivery roles than for specialised category or technology positions.
Q3How would you handle a customer complaint about a missing item in their grocery order?
A good answer covers apologising for the inconvenience, verifying the order and warehouse records, offering a prompt refund or replacement, and flagging the pattern to operations if it points to a packing issue.
Q4Why do you want to work at BigBasket?
Focus on BigBasket's scale in India's online-grocery space, your interest in retail or supply-chain operations, and how your operations, support, or technology background fits its fast-moving, customer-first business.
Q5How would you improve order accuracy in a busy warehouse?
Explain that you would tighten the picking and packing checklist, use barcode or batch verification at each step, track error rates by shift, and retrain staff on the categories with the most frequent mistakes.
Q6What roles do freshers typically get considered for at BigBasket?
Freshers typically join in warehouse operations, delivery coordination, or customer support trainee roles, with compensation following standard structures for large Indian online-grocery companies and scope tied to performance and role.
Quick facts about BigBasket
- How do I apply for a job at BigBasket?
- Open roles are listed on the company's own careers page: https://careers.bigbasket.com.
- How many people work at BigBasket?
- BigBasket employs approximately Approx. 22,000. Headcount figures move over time and are indicative.
- Is BigBasket a public or private company?
- Ownership: Majority owned by Tata Digital (Tata Group).
- Who founded BigBasket?
- BigBasket was founded by V. S. Sudhakar, Hari Menon, V. S. Ramesh, Vipul Parekh, Abhinay Choudhari.
26 open jobs at BigBasket
Apply on Jobaaj, and use this guide to prepare before your first round.
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