FirstCry

FirstCry typically hires through its careers page, job portals such as Jobaaj, campus placements for freshers, and employee referrals, with technology roles going through additional coding rounds compared with operations and retail roles.

1. Application and resume screening

Recruiters screen resumes for relevant skills and background, such as a technical degree for engineering roles or retail and operations experience for store and supply chain roles.

2. Online assessment

Technology roles typically include a coding or technical assessment, while operations and retail roles may have an aptitude and situational judgement test.

3. Technical or functional interview

One or two rounds assess technical depth for engineering roles, or category, inventory and store operations knowledge for retail and merchandising roles.

4. Case or problem-solving round

Some roles include a case discussion on improving delivery timelines, reducing stock-outs, or growing sales in a category, testing structured business thinking.

5. Manager or hiring lead round

A hiring manager evaluates overall fit, ownership mindset and ability to work in a fast-paced, metrics-driven environment.

6. HR interview

The final round covers compensation, location, joining timeline and expectations around working hours during peak retail seasons.

Most candidates go through an assessment, a technical or functional interview, sometimes a case round, and a final HR discussion, with technology roles adding a coding round.

Round 1: Online assessment

A 45-60 minute test covering coding and problem solving for technology roles, or aptitude and situational judgement for operations and retail roles.

• Data structures and algorithms for engineering roles
• Quantitative and logical reasoning
• Basic e-commerce and retail awareness

Round 2: Technical or functional interview

A 30-45 minute interview focused on role-specific skills, such as system design for senior engineers, or category management and inventory planning for retail roles.

• Designing a simple order-tracking or inventory system
• Handling a sudden spike in orders during a sale
• Improving stock availability across stores

Round 3: Case or business round

A case discussion testing structured thinking on a growth, operations or customer experience problem relevant to FirstCry's business.

• Reducing delivery delays in a peak season
• Growing sales in a specific product category
• Improving the in-store or app shopping experience

Round 4: Manager or hiring lead round

The hiring manager reviews past project or work experience, ownership shown in prior roles, and comfort working with data and tight timelines.

• A time you owned a project end to end
• Working under pressure during a high-traffic sale event
• Using data to make a business decision

Round 5: HR interview

HR discusses compensation, location, joining date and willingness to work extended hours during peak retail periods.

• Salary expectations and notice period
• Willingness to relocate to a store or warehouse location
• Long-term interest in e-commerce and retail