Innov8

1. Online application

Candidates typically apply through Jobaaj or Innov8's careers page for operations, community, sales or business roles, based on relevant experience and preferred location. Applications are usually matched to openings at a specific centre or city.

2. Recruiter screening call

A short call typically covers background, communication skills and basic understanding of the co-working business model, along with availability and location fit. Recruiters also check comfort with day and night shift access that some centres offer.

3. Functional interview with the hiring manager

A hiring manager typically evaluates role-specific skills, such as member relationship management for community roles or client acquisition for sales roles. Candidates may be asked to describe how they would resolve a specific member request or complaint.

4. Interview with senior management

For centre-lead or senior roles, a further discussion assesses ownership, target orientation and readiness to manage a workspace location independently. This round often probes how a candidate would grow membership and manage costs at a centre.

5. HR discussion and offer

The final stage covers compensation, incentive structure, joining formalities and background verification before an offer letter is issued. Candidates are also briefed on their assigned centre and reporting timelines.

6. Onboarding

Once the offer is accepted, new joiners typically go through induction covering Innov8's centres, booking systems and service standards before taking charge of their role.

Innov8's hiring process typically has three to four stages, with an additional leadership round for centre-lead or senior sales positions.

Round 1: Recruiter screening call

A 15-20 minute call typically covers your background, communication skills, and basic understanding of co-working or shared workspace operations.

• Questions on relevant sales or operations experience
• Discussion of preferred location and availability
• Basic understanding of the co-working industry

Round 2: Functional interview

A 30-45 minute interview typically tests role-specific skills, such as community engagement for member-facing roles or lead generation for sales roles.

• Handling a walk-in prospect looking to book a space
• Managing day-to-day member requests and facility issues
• Basic questions on membership plans and pricing

Round 3: Interview with senior management

For select roles, a discussion with senior management typically assesses target orientation, ownership and ability to run a centre or portfolio independently.

• Handling occupancy and renewal targets
• Managing vendor and facility relationships
• Long-term career goals in the co-working industry

Round 4: HR interview

A final round typically covers compensation, incentive structure and location flexibility, closing with a discussion on joining timelines.

• Why you want to join Innov8
• Discussion of salary and incentive expectations
• Questions on adaptability to a member-facing, fast-paced role