Regus
Regus interview process for centre operations, sales and support roles in Kochi and other Indian cities: rounds, questions and FAQs for 2025-26.
- 6 open jobs
- 1989 founded
- Zug headquarters
About Regus
Regus is a global flexible workspace brand operated by IWG plc, offering serviced offices, coworking spaces, meeting rooms and virtual office solutions to businesses of every size. In India, Regus runs centres across major cities including Kochi, providing local teams that manage day-to-day centre operations, member experience and sales to corporate and startup clients.
The company hires for centre management, community and member experience, sales and business development, and support functions such as facilities and finance, taking in graduates and experienced hires from hospitality, real estate, sales and customer service backgrounds.
Regus values customer service, adaptability and a proactive attitude, since centre teams handle a wide variety of client needs daily, and looks for candidates who are comfortable balancing operational detail with relationship building.
Regus hiring process
Regus typically hires through its careers page, job portals such as Jobaaj, and local recruitment for centre-based roles, with sales roles going through additional rounds focused on business development skills.
1. Application and resume screening
Recruiters screen resumes for relevant experience, such as hospitality, front-office or customer service background for centre roles, or a sales and client-facing background for business development roles.
2. Recruiter screening call
A short call covers the candidate's background, communication skills and understanding of the flexible workspace business model.
3. Centre manager or hiring manager interview
This round assesses customer service orientation, problem-solving in day-to-day centre situations, and comfort managing walk-in enquiries and member requests.
4. Sales or role-specific round
For sales and business development roles, this round tests pitching ability, target orientation and handling client objections; for operations roles, it may cover facilities and vendor coordination.
5. Regional or senior manager round
A regional or senior manager reviews overall fit, career motivation and readiness to work independently at a centre.
6. HR and offer discussion
The final stage covers compensation, joining timeline, work hours and the specific centre location.
Regus interview rounds
Most candidates go through a recruiter screen, a hiring manager interview, a role-specific round, and a closing HR discussion, with sales roles including an added pitch or roleplay exercise.
Round 1: Recruiter screening call
A 20-30 minute call to check background, communication skills and basic understanding of coworking and flexible office services.
- Understanding of the flexible workspace industry
- Communication and client-handling ability
- Availability and location preference
Round 2: Centre manager or hiring manager interview
A 30-45 minute interview focused on customer service scenarios and day-to-day centre operations.
- Handling a walk-in client complaint at the centre
- Managing multiple member requests at once
- Coordinating with facilities or vendor teams
Round 3: Sales or functional round
For business development roles, this round tests pitching a workspace solution and handling pricing objections; for operations roles, it covers process and vendor management.
- Pitching a coworking membership to a startup client
- Handling a client who wants a lower price
- Improving occupancy at an underperforming centre
Round 4: Regional or senior manager round
A regional manager reviews career background, motivation for joining and readiness to take ownership of centre performance or a sales territory.
- A time you resolved a difficult client situation
- Meeting a sales or occupancy target under pressure
- Your approach to managing a small team
Round 5: HR and offer discussion
HR discusses compensation, work hours, joining date and the assigned centre location.
- Salary expectations and notice period
- Willingness to work the centre's operating hours
- Long-term interest in workspace and hospitality services
Regus salaries
| Designation | Average salary |
|---|---|
Regional Manager Experience: 10+ years yrs |
₹ 32.5 Lakhs /year Typical range â‚ą23.4 L – â‚ą41.6 L/yr |
Area Manager Experience: 6 - 10 years yrs |
₹ 18.2 Lakhs /year Typical range â‚ą13 L – â‚ą23.4 L/yr |
Store / Territory Manager Experience: 3 - 7 years yrs |
₹ 9.8 Lakhs /year Typical range â‚ą6.5 L – â‚ą13 L/yr |
Sales Executive Experience: 0 - 3 years yrs |
₹ 4.9 Lakhs /year Typical range â‚ą3.3 L – â‚ą6.5 L/yr |
Figures are estimates based on typical market ranges for this role and sector, not company-published pay. Actual offers vary by location, skills and negotiation.
Regus interview questions
Question banks most relevant to roles at Regus, with model answers.
Regus interview FAQs
Q1How many interview rounds does Regus have?
Most roles have three to four stages: a recruiter screen, a hiring manager interview, a sales or functional round, and a final HR discussion. Senior roles may add a regional manager round for final approval.
Q2What does the Regus hiring manager round focus on?
This round checks customer service instincts and how candidates would handle real centre situations, such as a client complaint or a facilities issue. Sales roles are also tested on pitching workspace solutions and handling pricing objections confidently.
Q3Why do you want to work at Regus?
Mention genuine interest in the flexible workspace industry and India's growing demand for coworking solutions among startups and enterprises. Connecting this to your own customer service or sales strengths shows you understand the role.
Q4How would you handle an unhappy client at a Regus centre?
Show that you would listen fully, acknowledge the concern, and offer a practical solution quickly, escalating only if needed. Interviewers want to see calm, customer-first problem solving rather than a defensive response.
Q5Describe a time you managed a difficult customer or client.
Use a real example from a job, internship or part-time role, explaining how you stayed professional and resolved the issue. Regus values this since centre teams interact directly with member businesses every day.
Q6What is the typical salary and eligibility for freshers at Regus?
Freshers are typically hired into centre coordinator, community associate and junior sales roles from hospitality, business or communication backgrounds, with pay bands set by city and role. Candidates should confirm exact figures during the HR round.
Quick facts about Regus
- How many people work at Regus?
- Regus employs approximately 35000+. Headcount figures move over time and are indicative.
- Is Regus a public or private company?
- Ownership: Public.
- Who founded Regus?
- Regus was founded by Mark Dixon.
- Who is the CEO of Regus?
- As recorded on this profile, Mark Dixon leads Regus. Leadership can change - check the company's own site for the current position holder.
6 open jobs at Regus
Apply on Jobaaj, and use this guide to prepare before your first round.
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