Company interview guide

Shadowfax

HQ — Bangalore, India·Private Limited Company·Logistics and Delivery Services

Shadowfax interview process: application, online assessment, technical or functional interviews and HR round for logistics careers.

  • 4 open jobs
  • 2015 founded
  • Bangalore headquarters
01
Company overview

About Shadowfax

Shadowfax is a Bangalore-based, technology-enabled logistics company that offers last-mile delivery, hyperlocal delivery and other supply-chain solutions for e-commerce, food delivery, quick-commerce and enterprise clients across India. Its platform connects a large network of delivery partners with businesses that need fast, reliable delivery at scale.

The company relies on route optimisation, real-time tracking and data-driven allocation of orders to manage high delivery volumes across hundreds of cities and towns, positioning itself as a key logistics backbone for India's growing online commerce and quick-delivery ecosystem.

Shadowfax hires across engineering, data, operations, supply chain, city and delivery-partner management, and business functions, with openings for freshers as well as experienced logistics and technology professionals. It typically values speed of execution, comfort with high-volume operational challenges, and strong problem-solving under real-world constraints.

Founded in2015
OwnershipPrivate
HeadquartersBangalore, India
CEOVaibhav Khandelwal
Type of CompanyPrivate Limited Company
Nature of BusinessLogistics and Delivery Services
Founders Vaibhav KhandelwalAbhijit AwasthiHiren Gandhi
02
Step by step

Shadowfax hiring process

1. Application

Apply through the Shadowfax careers page, a job portal or an employee referral. Openings span engineering, operations, supply chain, city management and business roles.

2. Resume screening

Recruiters shortlist candidates based on relevant skills, such as coding experience for engineering roles or operations experience for city and supply-chain roles.

3. Online assessment

Technology candidates typically take a coding or problem-solving test, while operations and business candidates may get a case-style or aptitude assessment instead.

4. Technical or functional interview

One or two rounds with engineers or team leads cover coding and system design for tech roles, or delivery-network and logistics scenarios for operations roles.

5. Manager round

A discussion with the hiring manager on past projects, ownership and how you would handle high-volume, time-sensitive logistics operations.

6. HR discussion and offer

HR confirms compensation, city or team and joining date. Offers are typically shared within one to two weeks, followed by document checks before joining.

03
What to expect

Shadowfax interview rounds

Shadowfax's process typically combines an assessment with focused technical and managerial interviews, reflecting the operational scale and speed needed to run last-mile delivery across many cities.

Round 1: Online assessment

Held remotely, this stage covers coding and problem-solving for engineering roles, or aptitude and reasoning for operations and business roles, before interviewer time is spent.

  • Arrays, strings and basic algorithms
  • SQL queries and data interpretation
  • Reasoning questions on route or delivery-allocation scenarios

Round 2: Technical or functional interview

An engineer or operations lead examines coding, system design or logistics knowledge depending on the role, often through a scenario based on optimising delivery routes or managing partner supply.

  • Designing a simple order-allocation system
  • Handling a sudden spike in delivery volume in a city
  • Basics of route optimisation and delivery SLAs

Round 3: Manager round

This round explores your resume, ownership on past work, and comfort operating under pressure when delivery volumes or partner availability change quickly.

  • Describe a time you solved an operational problem under time pressure
  • How you would manage a shortage of delivery partners in a city

Round 4: HR and final round

A closing conversation on compensation, city or team, and joining timeline, along with an overview of benefits and career growth at Shadowfax.

  • Why Shadowfax and why logistics as an industry
  • Comfort with a fast-changing, high-volume operational environment
04
Pay by role

Shadowfax salaries

DesignationAverage salary
Operations Manager
Experience: 8 - 12 years yrs
₹ 15.2 Lakhs /year
Typical range ₹11.2 L – ₹19.2 L/yr
Assistant Manager - Operations
Experience: 5 - 8 years yrs
₹ 8.8 Lakhs /year
Typical range ₹6.4 L – ₹11.2 L/yr
Team Leader
Experience: 3 - 6 years yrs
₹ 5 Lakhs /year
Typical range ₹3.6 L – ₹6.4 L/yr
Customer Support Executive
Experience: 0 - 2 years yrs
₹ 2.5 Lakhs /year
Typical range ₹1.8 L – ₹3.2 L/yr

Figures are estimates based on typical market ranges for this role and sector, not company-published pay. Actual offers vary by location, skills and negotiation.

05
Practise by topic

Shadowfax interview questions

06
Asked in the room

Shadowfax interview FAQs

Q1How many rounds are there in the Shadowfax interview process?

Most candidates go through three to four stages: an online assessment, one or two technical or functional interviews, a manager round, and a final HR discussion. Senior roles may include an additional round with a business leader.

Q2How long does the Shadowfax hiring process take?

The process typically takes one to three weeks from application to offer, since Shadowfax hires at startup speed for most roles. Background verification and documentation usually add another one to two weeks before joining.

Q3Why do you want to work at Shadowfax?

Mention Shadowfax's role as a technology-enabled logistics backbone for e-commerce and quick-commerce in India, its scale across many cities, and your interest in the specific function you are applying for, backed by relevant skills or experience.

Q4How would you handle a sudden spike in delivery volume or delayed deliveries in a city?

Explain that you would first assess which orders are most time-sensitive, reallocate available delivery partners accordingly, and communicate realistic updates to affected customers. Interviewers want to see calm, structured problem-solving rather than treating every delay the same way.

Q5Describe a time you solved an operational problem under time pressure.

Share a specific example with the constraint you faced, the decision you made quickly, and the outcome. Shadowfax values people who can think clearly and act fast, since last-mile delivery operations often involve unpredictable, time-sensitive situations.

Q6What is the fresher salary and eligibility for roles at Shadowfax?

Entry-level engineering, operations and city-management roles typically offer compensation in line with logistics and delivery industry norms, varying by function and location. Eligibility usually needs a relevant graduate degree, with strong problem-solving and communication skills valued highly.

Quick facts about Shadowfax

Is Shadowfax a public or private company?
Ownership: Private.
Who founded Shadowfax?
Shadowfax was founded by Vaibhav Khandelwal, Abhijit Awasthi, Hiren Gandhi.
Who is the CEO of Shadowfax?
As recorded on this profile, Vaibhav Khandelwal leads Shadowfax. Leadership can change - check the company's own site for the current position holder.
What does Shadowfax do?
Shadowfax operates in Logistics and Delivery Services.
Hiring now

4 open jobs at Shadowfax

Apply on Jobaaj, and use this guide to prepare before your first round.