Company interview guide

ShipRocket

HQ — Gurugram, Haryana, India·Private Limited·E-commerce shipping and logistics aggregation

Shiprocket interview process 2025-26: screening call, assessment, technical and hiring manager rounds, plus FAQs for tech and operations candidates.

  • 45 open jobs
  • 2017 founded
  • Approx. 1,500 employees in India
  • Gurugram headquarters
01
Company overview

About ShipRocket

Shiprocket is an eCommerce logistics and shipping automation platform that helps online sellers manage order fulfilment from a single dashboard, including AWB generation, courier selection, shipping label printing, and order tracking. The platform partners with major courier companies such as FedEx, Bluedart, Aramex, and Ecom Express to offer sellers negotiated freight rates.

Shiprocket integrates with leading eCommerce platforms including Amazon, eBay, Magento, and OpenCart, making it a widely used tool among India's growing base of D2C brands and online sellers. The company, part of the group behind KartRocket, has expanded from a shipping tool into a broader logistics and fulfilment ecosystem for online businesses.

As of 2025-26, Shiprocket continues to add services such as fulfilment, payments, and working capital solutions for its seller base alongside its core shipping product. The company values hires who understand eCommerce operations and logistics, are comfortable in a fast-paced startup environment, and can work across technology, operations, and seller support functions.

Founded in2017
OwnershipPrivate (venture-funded)
India Employee countApprox. 1,500
HeadquartersGurugram, Haryana, India
CEOSaahil Goel (Co-founder & CEO)
Type of CompanyPrivate Limited
Nature of BusinessE-commerce shipping and logistics aggregation
Founders Saahil GoelGautam KapoorVishesh KhuranaAkshay Ghulati
02
Step by step

ShipRocket hiring process

1. Application and resume shortlisting

Candidates apply through Shiprocket's careers page, job portals, or referrals, with resumes shortlisted based on relevant skills in technology, operations, sales, or logistics for the specific opening.

2. Recruiter screening call

A recruiter discusses your background, understanding of eCommerce logistics, and expectations around role, location, and compensation, while also assessing basic communication skills.

3. Online assessment or assignment

Technology roles typically include a coding test, while operations and business roles may receive a short case study or practical assignment relevant to shipping and fulfilment.

4. Technical or functional interview

A round with a team lead evaluates domain knowledge, problem-solving, and past project or work experience relevant to logistics technology or operations.

5. Hiring manager round

A senior team member checks ownership, adaptability, and fit with Shiprocket's fast-moving startup culture, often through scenario-based questions on handling operational issues.

6. HR discussion and offer

The HR team discusses compensation, joining timelines, and policies, and typically extends the offer within a short period after the final round.

03
What to expect

ShipRocket interview rounds

Shiprocket's interview process is conducted mostly over video calls, with the number of rounds varying by whether the role is technical, operations, or sales focused.

Round 1: Recruiter screening call

A short call to understand your background, interest in eCommerce logistics, and comfort with a fast-paced startup environment.

  • Why do you want to join Shiprocket
  • Familiarity with eCommerce or logistics operations

Round 2: Online assessment or case assignment

Engineering candidates solve coding problems, while operations and business candidates work through a practical shipping or fulfilment case.

  • Data structures and coding problems for tech roles
  • Improving delivery turnaround time for sellers
  • Handling a spike in order volume during a sale

Round 3: Technical or functional interview

Interviewers probe deeper into technical skills or business judgement through scenarios relevant to Shiprocket's shipping platform.

  • Designing a courier allocation or rate-comparison system
  • Reducing failed delivery attempts
  • Debugging a live production issue for tech roles

Round 4: Hiring manager round

The hiring manager checks ownership, adaptability, and problem-solving under pressure, values central to Shiprocket's culture.

  • Describe a time you resolved a seller or customer escalation
  • How you would improve the seller onboarding experience

Round 5: HR round

A concluding call covers compensation, notice period, and offer formalities.

  • Salary expectations and joining timeline
  • Availability for the role's working hours
04
Pay by role

ShipRocket salaries

DesignationAverage salary
Operations Manager
Experience: 8 - 12 years yrs
₹ 19 Lakhs /year
Typical range ₹14 L – ₹24 L/yr
Assistant Manager - Operations
Experience: 5 - 8 years yrs
₹ 11 Lakhs /year
Typical range ₹8 L – ₹14 L/yr
Team Leader
Experience: 3 - 6 years yrs
₹ 6.3 Lakhs /year
Typical range ₹4.5 L – ₹8 L/yr
Customer Support Executive
Experience: 0 - 2 years yrs
₹ 3.1 Lakhs /year
Typical range ₹2.2 L – ₹4 L/yr

Figures are estimates based on typical market ranges for this role and sector, not company-published pay. Actual offers vary by location, skills and negotiation.

05
Practise by topic

ShipRocket interview questions

06
Asked in the room

ShipRocket interview FAQs

Q1How many interview rounds does Shiprocket conduct?

Shiprocket typically conducts three to five rounds: a recruiter screening call, an online assessment or case assignment, one or two technical or functional interviews, and a hiring manager round before the final HR discussion.

Q2How long does the Shiprocket hiring process take?

The process usually takes about one to three weeks from the screening call to the offer letter, though it can move faster for urgent operational roles and take longer for senior technology positions with multiple rounds.

Q3Why do you want to work at Shiprocket?

A strong answer highlights your interest in eCommerce logistics and the problem Shiprocket solves for online sellers, mentions its scale in courier aggregation and fulfilment, and shows enthusiasm for its fast-moving startup culture and ownership-driven teams.

Q4How would you improve delivery turnaround time for sellers on a shipping platform?

A good answer covers smarter courier allocation based on pin code performance, better inventory and warehouse placement, proactive tracking and communication with customers, and using historical delivery data to flag and fix recurring delays before they escalate.

Q5What skills does Shiprocket look for in technology candidates?

Shiprocket typically looks for strong programming fundamentals, experience building or scaling logistics or eCommerce systems, comfort with ambiguity in a startup setting, and genuine interest in solving operational problems for online sellers.

Q6What is the typical eligibility and pay for freshers at Shiprocket?

Entry-level technology, operations, and business roles typically hire graduates with relevant skills through campus and off-campus applications, with compensation structured as a fixed CTC plus benefits that varies by role, function, and location.

Quick facts about ShipRocket

How do I apply for a job at ShipRocket?
Open roles are listed on the company's own careers page: https://careers.shiprocket.in/.
How many people work at ShipRocket?
ShipRocket employs approximately Approx. 1,500. Headcount figures move over time and are indicative.
Is ShipRocket a public or private company?
Ownership: Private (venture-funded).
Who founded ShipRocket?
ShipRocket was founded by Saahil Goel, Gautam Kapoor, Vishesh Khurana, Akshay Ghulati.
Hiring now

45 open jobs at ShipRocket

Apply on Jobaaj, and use this guide to prepare before your first round.