ICICI Lombard
ICICI Lombard interview process: application, online assessment, technical or underwriting interviews and HR round for general insurance roles.
- 146 open jobs
- 2001 founded
- 10000+ employees in India
- Mumbai headquarters
About ICICI Lombard
ICICI Lombard General Insurance Company Limited, a joint venture between ICICI Bank and Fairfax Financial Holdings, is one of India's leading private sector general insurance companies, offering motor, health, travel, home and corporate insurance products.
Headquartered in Mumbai with a workforce of 10,000 or more across branches and offices nationwide, ICICI Lombard combines a large distribution network with a growing digital platform, serving individual customers as well as corporate and SME clients across India.
ICICI Lombard hires management and finance graduates into trainee programmes and experienced professionals across underwriting, claims, actuarial, sales, technology and operations functions. It values analytical rigour, customer focus and the ability to operate within a regulated financial services environment.
ICICI Lombard hiring process
1. Application
Apply through the ICICI Lombard careers page, a job portal, or campus placement drives for management and finance trainee programmes run at business schools across India.
2. Resume screening
Recruiters shortlist based on relevant academic background such as finance, statistics or management, and for lateral roles, prior experience in insurance, underwriting or claims handling.
3. Online assessment
Candidates typically take an aptitude test covering quantitative and logical reasoning, with technical questions on insurance concepts added for underwriting and actuarial roles specifically.
4. Technical or functional interview
One or two rounds follow with the hiring manager, covering domain knowledge such as underwriting principles, claims handling, risk assessment or sales strategy depending on the specific role.
5. Managerial round
A senior manager assesses analytical thinking, customer orientation and fit with ICICI Lombard's compliance-driven, target-oriented culture, often through a short scenario or case discussion.
6. HR discussion and offer
HR confirms compensation, location and joining timeline, and offers are typically communicated within two to three weeks, followed by background verification before joining.
ICICI Lombard interview rounds
ICICI Lombard's rounds are broadly consistent across its offices, with technical depth varying between underwriting, claims, sales and technology roles, and an additional case round often added for actuarial and analytics positions.
Round 1: Online assessment
This stage covers quantitative aptitude, logical reasoning and, for specialist roles, basic insurance and risk concepts, and is used to filter candidates before scheduling live interviews.
- Percentages, ratios and data interpretation
- Basic probability and risk concepts
- Logical and verbal reasoning
- Awareness of general insurance products in India
Round 2: Technical or functional interview
Held with the hiring manager, this round covers the specific domain such as underwriting guidelines, claims assessment or sales targets, and often includes a scenario question to see how the candidate applies concepts in practice.
- Principles of risk assessment in underwriting
- Handling a disputed insurance claim
- Cross-selling insurance products to existing customers
- Understanding how premiums are priced for a given risk
Round 3: Managerial round
This stage assesses analytical ability, customer handling and how the candidate would perform within ICICI Lombard's target-driven teams, with attention to how well the candidate balances speed with compliance.
- Handling a customer dissatisfied with a claim settlement
- Balancing risk control with business growth targets
Round 4: HR and final round
A closing conversation on compensation, location and joining date rounds off the process before the offer is extended, with HR also explaining performance review cycles and career progression paths.
- Why general insurance and why ICICI Lombard specifically
- Comfort working within a regulated, compliance-heavy industry
ICICI Lombard salaries
| Designation | Average salary |
|---|---|
Branch / Area Manager Experience: 6 - 10 years yrs |
₹ 22.1 Lakhs /year Typical range â‚ą15.6 L – â‚ą28.6 L/yr |
Credit / Risk Analyst Experience: 2 - 5 years yrs |
₹ 13.7 Lakhs /year Typical range â‚ą9.1 L – â‚ą18.2 L/yr |
Assistant Manager Experience: 2 - 5 years yrs |
₹ 11.1 Lakhs /year Typical range â‚ą7.8 L – â‚ą14.3 L/yr |
Relationship Manager Experience: 1 - 4 years yrs |
₹ 7.8 Lakhs /year Typical range â‚ą5.2 L – â‚ą10.4 L/yr |
Figures are estimates based on typical market ranges for this role and sector, not company-published pay. Actual offers vary by location, skills and negotiation.
ICICI Lombard interview questions
Question banks most relevant to roles at ICICI Lombard, with model answers.
ICICI Lombard interview FAQs
Q1How many rounds are there in the ICICI Lombard interview process?
Most candidates go through three to four stages: an online assessment, one or two functional interviews with the hiring team, a managerial round, and a final HR discussion. Actuarial and underwriting roles may include an additional technical case discussion.
Q2How long does the ICICI Lombard hiring process take?
The process typically takes two to four weeks from application to offer for lateral roles, and is usually completed within the placement window for campus hires. Background verification, standard for financial services roles, adds a further two to three weeks before joining.
Q3Why do you want to work at ICICI Lombard?
Mention ICICI Lombard's position as a leading private general insurer in India, its joint venture background, and the specific function you are applying for, such as underwriting or claims. Connect this to your own analytical or customer-facing skills rather than a generic answer about liking insurance.
Q4What is underwriting and why is it important in general insurance?
Underwriting is the process of assessing the risk of insuring a person or asset and deciding the terms and premium accordingly, based on factors like claim history, asset value and risk exposure. Explaining it with a simple example, such as pricing a motor policy differently for a new versus an old vehicle, shows practical understanding.
Q5Describe a time you had to explain a complex decision to a dissatisfied customer.
Choose an example where you listened to the concern, explained the reasoning clearly and calmly, and worked toward a fair resolution within policy. Insurance interviewers value candidates who can balance empathy with adherence to rules, since claims decisions often involve disappointed customers.
Q6What is the fresher salary and eligibility for roles at ICICI Lombard?
Entry-level underwriting, claims and sales roles typically offer compensation in line with general insurance industry norms in India, varying by function and location. Eligibility usually requires a relevant graduate or postgraduate degree in finance, statistics, management or a related field with no active academic backlogs.
Quick facts about ICICI Lombard
- How many people work at ICICI Lombard?
- ICICI Lombard employs approximately 10000+. Headcount figures move over time and are indicative.
- Is ICICI Lombard a public or private company?
- Ownership: Public.
- Who is the CEO of ICICI Lombard?
- As recorded on this profile, Bhargav Dasgupta leads ICICI Lombard. Leadership can change - check the company's own site for the current position holder.
- What does ICICI Lombard do?
- ICICI Lombard operates in General Insurance.
146 open jobs at ICICI Lombard
Apply on Jobaaj, and use this guide to prepare before your first round.
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