Kalyan Jewellers

1. Application and resume screening

Candidates typically apply through Jobaaj or the Kalyan Jewellers careers page, and recruiters shortlist profiles based on relevant retail, sales, or jewellery industry experience for the open role.

2. Screening call

An HR executive typically conducts a phone screening to confirm basic eligibility, location preference, and comfort working in a customer-facing retail environment.

3. Aptitude or product-knowledge round

For sales and showroom roles, candidates typically face questions or a short exercise on basic numeracy, customer handling, and awareness of jewellery products and pricing.

4. Store or functional manager interview

A showroom or department manager assesses communication skills, sales aptitude, and how the candidate would handle real customer interactions on the showroom floor.

5. Senior management round

For more senior or corporate roles, a regional or senior manager evaluates ownership, target orientation, and fit within the company's retail culture.

6. HR interview and offer

The final round covers compensation, incentive structure, shift or location details, and joining timelines, followed by an offer letter.

Kalyan Jewellers' interview process typically has three to four rounds for most retail and showroom roles, with an additional round for corporate or senior management positions.

Round 1: Screening call

A short 15-20 minute phone or in-person conversation with HR typically confirms eligibility, location, and comfort with retail shift timings.

• Basic background and experience check
• Willingness to work retail hours and weekends
• Current notice period and salary expectations

Round 2: Aptitude or product-knowledge round

A short discussion or exercise typically evaluates basic numeracy, communication skills, and familiarity with jewellery products, purity standards, and pricing basics.

• Basic numeracy and billing-related questions
• Awareness of gold purity and pricing concepts
• Simple customer-handling scenarios

Round 3: Store or functional manager interview

A showroom manager conducts a 30-45 minute discussion on sales approach, product knowledge, and handling walk-in customers, especially during high-footfall periods such as festivals.

• Handling a customer comparing prices across brands
• Upselling or cross-selling jewellery collections
• Managing a difficult customer complaint on the floor

Round 4: HR round

HR discusses compensation, incentive structure, location of posting, and long-term interest in a retail jewellery career, typically over 20-30 minutes.

• Comfort with retail shift timings and target-based incentives
• Salary expectations and current notice period
• Long-term interest in jewellery retail