Maersk

Maersk hires through its global careers site, campus drives at commerce, engineering and management colleges, job portals such as Jobaaj and staffing partners. The process is largely virtual and uses structured, competency-based interviews.

1. Online application

You apply to a specific requisition. Entry-level GSC roles typically ask for a graduate degree in any stream with good English, while technology roles list specific skills. Answer the screening questions carefully because they are used to shortlist.

2. Online assessment

Shortlisted candidates for fresher and process roles take an online test covering English language, logical reasoning, basic numerical ability and sometimes a typing or data-accuracy exercise. Technology candidates get a coding test on a standard platform.

3. Video or recruiter interview

A recorded video interview or a live call with a recruiter checks communication, motivation and shift flexibility. Many GSC roles support customers in Europe or the Americas, so timing flexibility is discussed here.

4. Operations or technical interview

A team manager interviews you on the process domain, such as shipping documentation, order management, finance operations or customer service, or on your technical stack for engineering roles. Situational questions about handling a delayed shipment or an unhappy customer are common.

5. Second-level or leadership interview

A senior manager assesses fit against Maersk's values, problem solving and how you handle pressure and ambiguity. For lateral hires this may be the most detailed round.

6. Offer and onboarding

HR discusses compensation, shift allowances and joining date, completes background verification and enrols you in a structured induction that covers shipping basics and the systems you will use.

The rounds below describe a typical Global Service Centre process role. Technology roles replace the operations interview with two technical rounds; commercial roles add a sales case.

Round 1: Online assessment

About 45 to 60 minutes, online. It tests the basic skills needed to work accurately in a fast-moving process environment.

• English comprehension and grammar
• Logical reasoning and basic arithmetic
• Data accuracy or typing exercise
• Coding problems for technology roles

Round 2: Recorded video or recruiter interview

Five to eight recorded questions or a 20 minute live call. Speak clearly and structure each answer, since this round screens for the communication needed in customer-facing work.

• Tell us about yourself and why logistics
• Describe a time you dealt with a difficult customer
• Comfort with night or rotational shifts

Round 3: Operations or functional interview

30 to 45 minutes with a team manager. Questions move from your background to domain basics and then to situations you would face in the role.

• What is a bill of lading and why does it matter
• How would you prioritise 40 customer emails at the start of a shift
• Basic accounting entries for finance operations roles
• Excel skills such as lookups and pivot tables

Round 4: Technical deep dive for engineering roles

Two rounds of 45 to 60 minutes covering coding, system design at the appropriate level and past project discussion. Maersk's technology teams work heavily with cloud platforms, APIs and data pipelines.

• Data structures and problem solving
• Designing an event-driven shipment-tracking service
• Questions on your most complex project

Round 5: Leadership and HR interview

A senior manager and HR partner cover values, growth expectations and the offer. Maersk describes its values as constant care, humbleness, uprightness, our employees and our name, and interviewers often ask for examples that reflect them.

• A time you took ownership of a mistake
• How you keep learning about the industry
• Compensation, shift allowance and joining timeline