SBI General Insurance

1. Application

Candidates apply through the SBI General careers page, job portals, campus placement drives for entry-level roles, or employee referrals. Roles tied to bancassurance partnerships may also be sourced through internal bank-network referrals.

2. Resume screening

Recruiters shortlist based on educational background, relevant insurance or BFSI experience, and specific skills required for underwriting, claims or IT roles. Prior exposure to motor or health-insurance products is a plus for underwriting hires.

3. Aptitude or technical assessment

Sales and operations roles typically face a numerical and reasoning test, while underwriting and actuarial roles may get a domain-specific assessment, and IT roles a coding test. The assessment is usually conducted online within a set duration.

4. Functional interview

A round with a department manager covering domain knowledge, past achievements, and how the candidate would handle a typical underwriting, claims or sales scenario. Interviewers often ask candidates to work through a sample risk-assessment case.

5. Manager or panel round

A senior manager or panel assesses overall fit, ownership on past work, and understanding of general insurance products relevant to the role. This stage also checks comfort operating within a compliance-heavy, process-driven organisation.

6. HR discussion and offer

HR finalises compensation, location, and joining timeline, followed by document verification before onboarding. Insurance-sector background checks typically take a short additional period before the final offer is confirmed.

SBI General's process follows a fairly structured pattern typical of a bank-backed insurer, combining assessment of domain knowledge with an emphasis on process discipline and customer trust.

Round 1: Aptitude or domain test

Conducted online or on-site, this screens numerical reasoning and situational judgement for sales and operations roles, or insurance-specific concepts for underwriting and claims roles.

• Basic premium and claim-ratio calculations
• Situational questions on customer or claims scenarios
• Data interpretation from sample policy data
• Coding or SQL basics for technology roles

Round 2: Functional interview

A functional manager evaluates domain knowledge such as underwriting principles or claims assessment, along with past performance against targets or turnaround times.

• How you would assess risk for a motor insurance policy
• Handling a customer disputing a claim settlement
• Approach to meeting a claims-processing turnaround target

Round 3: Manager or panel round

This round digs into ownership, accuracy under process pressure, and alignment with a public-sector-linked culture that values compliance alongside customer service.

• Describe a time you resolved a complex claims case
• How you ensure accuracy while working within strict timelines

Round 4: HR and final round

HR finalises compensation, location and joining date, and confirms overall cultural fit for a compliance-conscious, customer-focused environment.

• Why SBI General and why general insurance
• Comfort working within a structured, process-driven organisation