Air India Express

1. Application and resume screening

Candidates typically apply through Jobaaj or Air India Express's careers page, and recruiters shortlist profiles based on eligibility for the specific role, including educational qualification and, for some roles, physical criteria.

2. Screening call or walk-in registration

For cabin crew and ground roles, an initial screening checks basic eligibility such as communication skills, appearance standards, and documentation, often conducted through a walk-in drive.

3. Group discussion or group activity

Candidates for customer-facing roles are typically evaluated in a group setting to assess communication, teamwork, and composure while discussing a general or aviation-related topic.

4. Technical or functional interview

A panel assesses role-specific knowledge, such as safety procedures for cabin crew or technical skills for engineering and operations roles, often through situational questions about handling passengers or equipment.

5. HR interview and medical/background checks

The final round covers compensation, joining timelines, and mandatory medical and background verification, which for cabin crew and flight-facing roles is a standard requirement before the offer is confirmed.

Air India Express's interview process typically has four rounds for most cabin crew, ground, and support roles, usually completed within two to four weeks including verification steps.

Round 1: Screening or walk-in registration

A short screening checks basic eligibility, documentation, and communication skills, typically lasting 15-20 minutes and often held as part of a walk-in recruitment drive.

• Confirming eligibility criteria for the specific role
• Basic English communication assessment
• Verification of educational certificates and identity documents

Round 2: Group discussion

A 15-20 minute group discussion assesses teamwork, clarity of thought, and composure under a time limit, usually observed by two or more panel members.

• General aviation or customer-service topics
• Handling disagreement within a group calmly
• Presenting a point of view clearly within a short time

Round 3: Technical or functional interview

A panel of 30-45 minutes evaluates role-specific knowledge relevant to cabin crew, ground operations, or engineering, along with how candidates react to pressure.

• Handling a passenger complaint during a flight delay
• Basic safety and emergency-procedure awareness
• Working calmly as part of a small, coordinated crew

Round 4: HR interview

The final round covers compensation, location, and joining formalities, typically lasting 20-30 minutes, followed by medical and background checks.

• Flexibility with rosters and base location
• Long-term interest in the aviation industry
• Willingness to relocate to the assigned base city