Lifestyle

1. Application and resume screening

Candidates typically apply through Jobaaj or the Lifestyle careers page, and recruiters shortlist profiles based on relevant retail, sales or e-commerce experience. Prior experience in fashion or apparel retail is often preferred for store roles.

2. Recruiter or store HR screening call

An HR representative typically discusses background, availability, and comfort working in a customer-facing fashion retail environment. This call also covers shift flexibility and preferred store location.

3. Store or functional interview

A store manager or department head evaluates customer service skills, product knowledge or functional expertise depending on the role. Candidates are often asked to describe how they have handled busy sales periods before.

4. Case or scenario round

Candidates may be asked to handle a mock customer scenario, such as resolving a billing dispute or assisting an indecisive shopper. Interviewers look for empathy, patience and a solution-oriented approach.

5. Managerial round

A senior manager assesses ownership, teamwork and fit with Lifestyle's customer-first, omni-channel retail culture. Past examples of driving sales targets or leading a small team are often discussed.

6. HR interview and offer

The final round covers compensation, shift timings, and joining timelines, followed by an offer letter. HR also typically explains incentive structures for sales-linked roles.

Lifestyle's interview process typically has three to four rounds for most store, operations and support roles.

Round 1: HR screening call

A 15-20 minute call typically reviews background, relevant retail or customer service experience, and availability for shift-based work. The recruiter also shares expectations for the specific store or department.

• Walkthrough of past retail or customer-facing roles
• Understanding of Lifestyle's brand portfolio and store formats
• Availability check for shift-based retail schedules

Round 2: Store or functional interview

A store manager or department head conducts a 30-40 minute discussion relevant to sales, visual merchandising or e-commerce roles. Candidates are expected to show genuine interest in fashion retail trends.

• Handling a customer complaint at the billing counter
• Merchandising ideas for a seasonal fashion collection
• Approach to meeting a monthly sales target

Round 3: Case or scenario round

Candidates work through a practical retail scenario relevant to Lifestyle's in-store or online business, typically lasting 20-30 minutes. Interviewers assess problem-solving under realistic customer pressure.

• Upselling to a customer browsing without a clear purchase in mind
• Managing a stock shortage during a festive sale period

Round 4: HR interview

The final round covers compensation, shift preferences, and joining formalities, typically lasting 20-30 minutes. HR also discusses growth paths within store operations and merchandising.

• Salary expectations and current notice period
• Long-term interest in a career in fashion retail