Practo

1. Application

Candidates apply through the Practo careers page, job portals, campus placement drives, or employee referrals, with engineering roles also sourced through hackathons and LinkedIn outreach.

2. Resume screening

Recruiters shortlist based on relevant skills, such as coding ability for engineering, analytical skills for data roles, or communication and empathy for support and sales roles.

3. Online assessment

Technology candidates typically take a coding test on data structures and problem solving, while business and support candidates may face an aptitude or situational-judgement test instead.

4. Technical or functional interview

One or two rounds with engineers or team leads covering coding and system design for tech roles, or handling patient and doctor queries for support and operations roles.

5. Hiring manager round

A discussion on past projects, problem-solving approach, and how the candidate would operate in a fast-moving healthtech product environment.

6. HR discussion and offer

HR confirms compensation, team and joining timeline, followed by document verification before joining.

Practo's rounds vary somewhat by function but generally combine an assessment with a small number of focused interviews, typical of a healthtech platform that needs both strong technology and careful, empathetic customer handling.

Round 1: Online assessment

Taken remotely, this covers coding and data structures for engineering roles, or aptitude and situational judgement for business and support roles, giving Practo an early read on problem-solving ability.

• Arrays, strings and basic algorithms
• SQL queries on appointment or patient data
• Situational questions on handling patient queries
• Basic data interpretation exercises

Round 2: Technical or domain interview

An engineer or domain lead goes deep into coding and system design, or into how the candidate would handle real doctor and patient scenarios on the platform, depending on the role.

• Designing a simple appointment-booking system
• Handling a doctor's negative review or rating dispute
• SQL joins and query optimisation
• Basics of building a chat-based consultation flow

Round 3: Hiring manager round

This conversation focuses on ownership shown on past projects and comfort with ambiguity, since Practo's teams often work with evolving product requirements in a regulated healthcare space.

• Describe a time you owned a feature end-to-end
• How you would improve the patient booking experience

Round 4: HR and final round

A closing conversation on compensation, team fit and joining date, with HR also outlining benefits and expectations around a healthcare-focused, fast-paced workplace.

• Why Practo and why healthtech as an industry
• Comfort handling sensitive patient information responsibly